HELP CENTER
We're here for you. How can we help?
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My NYRR Accounts
- What is My NYRR?
- How do I create a My NYRR account?
- Do I need to create a My NYRR account?
- How do I add my child to my My NYRR account?
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Race Registration
- How do I register for a race?
- Can I register my spouse or friend for a race?
- How do I register my children (age 17 and under) for NYRR races?
- Do I need to be a member to run NYRR races?
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NYRR Membership
- What membership types are available?
- What benefits will I receive by becoming a member?
- How much does it cost to become an NYRR member?
- How do I sign up for an NYRR membership?
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Race Logistics
- How is my corral assignment determined?
- Where can I pick up my race bib number and souvenir?
- Is there a bag check at the races?
- How is the status of course conditions communicated on race day?
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Volunteering
- How do I register for a volunteer opportunity?
- How long is a volunteer shift?
- How do I know if I am signed up to volunteer?
- Can I bring my child, pet or friend to volunteer with me?
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Applying for Entry to the TCS New York City Marathon
- When can I apply for entry into the 2018 TCS New York City Marathon?
- When can I apply for entry into the 2019 TCS New York City Marathon?
- What is the cancellation policy for the TCS New York City Marathon?
- What are the entry fees for the 2018 TCS New York City Marathon?
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Applying for Entry to the United Airlines NYC Half
- How do I apply for entry into the 2019 United Airlines NYC Half?
- What are the TIme Qualifying Standards for the United Airlines NYC Half?
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NYRR Virtual Racing Powered by Strava
- What is a virtual race?
- Where can I run a virtual race?
- Who can run a virtual race?
- Can you tell me more about Strava?
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Results, Scoring, and Awards
- Race Scoring and Results
- How many races are listed in the results site archive?
- What is the difference between live results and official results?
- What event statistics are shown for each race?
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Youth Events & Programming
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Rising New York Road Runners Events
- How do I determine the most appropriate event for my child?
- Why are the youth events organized by stage?
- Is my child locked into the stage they register for at their first event?
- What will my child do at the youth event?
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NYRR Mobile App
- Do I need to create a new NYRR account to use the NYRR app?
- How can I enter the United Airlines NYC Half, the Popular Brooklyn Half, or the TCS New York City Marathon on the NYRR app?
- How do I register for multiple races at once?
- What is the difference between live results and race results?
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NYRR Virtual Trainer
- When should I schedule my long run?
- I just ran a race in my plan, and it did not go as well as I hoped. Should I still enter my result?
- Should I be doing double runs?
- The training and workouts seem too easy for me. What should I do?
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Classes and Training
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Five Borough Series
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Race Free: Race Fee Assistance Program
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Race Entry Fee Insurance
- Why should I consider purchasing race entry fee insurance?
- What does Registration Protector from Allianz Global Assistance cover?
- For which NYRR events can I purchase Registration Protector?
- Who is eligible to buy Registration Protector?
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About NYRR
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NYRR RUNCENTER featuring the NB Run Hub
- What is the NYRR RUNCENTER and where is it located?
- How do I get to the NYRR RUNCENTER?
- What are the NYRR RUNCENTER hours?
- Is race number pickup at the NYRR RUNCENTER for all NYRR races?
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NYRR Run Clean
- What is Run Clean?
- What if an athlete needs to take a banned substance for medical reasons?
- What if an athlete takes a banned substance by mistake?
- What’s considered a banned substance?
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NYRR Striders
- What is NYRR Striders?
- Is NYRR Striders free?
- How can I find the NYRR Striders session nearest to me?
- How do I sign up to become an NYRR Striders member?
