We're here for you. How can we help?
Do I need to create a new NYRR account to use the NYRR app? Jun 04, 2018 01:35PM EST
Runners can log in to the app using their My NYRR account. Runners who do not have a My NYRR account can create one at mynyrr.nyrr.org/login.
How can I enter the United Airlines NYC Half, the Popular Brooklyn Half, or the TCS New York City Marathon on the NYRR app? Jun 04, 2018 01:35PM EST
We're sorry, but due to the nature of registering for these races, you currently cannot register for them through the mobile app. Please visit My NYRR from a desktop or mobile brow...
How do I register for multiple races at once? Nov 30, 2016 02:41PM EST
You must agree to the waivers for each race separately, and complete any additional information required (e.g. T-shirt size) for each race separately. Once you have completed these...
What is the difference between live results and race results? Jun 04, 2018 01:38PM EST
Live results provide unofficial race results in real time. You can also use our live results page to track runners for any given race. Race results provide current and historical o...
How do I add my child to my account through the NYRR Mobile App? Jun 25, 2018 04:01PM EST
Start the NYRR Mobile App Tap the menu icon on the upper-left corner to expand the menu Tap "Account Settings". Your general information will be displayed Tap on "Kids" on t...
How do I turn off the pop-up notifications that are displayed every time I use features outside of the app? Nov 30, 2016 02:42PM EST
Go to the App Settings page and unselect the "Prompt me before navigating to an external link" option.
Can I make changes to my TCS New York City Marathon baggage and transportation selections in the app? Nov 30, 2016 02:45PM EST
No. To view and change your baggage and transportation selections, please visit My NYRR.
How do I remove a family member from my profile? Dec 02, 2016 03:13PM EST
Please contact the NYRR Runner Services team.
Why can’t I find the NYRR app in the App Store or Google Play? Jun 25, 2018 04:02PM EST
As of June 26, 2017, the "NYRR App" is available for download in all countries. Typing "NYRR" in the Google Play or Apple App Store search field should return "NYRR App".
Is this app the same app as the TCS New York City Marathon Mobile App? Apr 05, 2017 12:00PM EST
No. The TCS New York City Marathon and the United Airlines NYC Half both have their own mobile apps, which are made available for download in the weeks leading up to these events.