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How can I reset a forgotten password?
To reset your NYRR password, click the "Forgot Password?" link on your login screen; on the "Reset Password" screen, enter your email address and click on "Reset Password" to have a link emailed to you to reset your password. Please be sure to check your spam folder if you do not see this email in your inbox. Follow the instructions at the link.
If you are unable to remember the email address used for your NYRR account or do not receive the email to reset your password, please contact NYRR Customer Service for assistance.